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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike oneill

August 4, 2025

5  out of  5
rating by mike oneill
"Response to a quote was timely and rates were very beneficial. I received quotes on Home, Autos, & Umbrella policy. All quotes were substantially lower than my existing rates. Jessica Williams was the agent assigned to me & she was available every time I called or emailed her concerning questions. State Farm now has my business."
We responded:
"Thank you, Mike! I'm happy to hear that you found our rates beneficial and that Jessica was able to assist you with your questions. It's great to have you with State Farm for your policies. If you need anything else, feel free to reach out!"
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Mikaela Clarke

July 7, 2025

5  out of  5
rating by Mikaela Clarke
"Jessica was easy to work with and helped make the process of getting quotes and insurance a lot easier! She explained my coverage well and was very responsive."
We responded:
"Thank you for your review, Mikaela! I'm happy to hear that Jessica made the process smooth and clear for you. We appreciate your feedback and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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BC Hadley

July 3, 2025

5  out of  5
rating by BC Hadley
"I have been with this office for over 30 years. They have always been easy to work with, accessible and helpful. When I have questions, I call and a person answers the phone; then I get the information I need."
We responded:
"Thank you, BC Hadley, for your loyalty and kind words! I'm happy to hear that our team has been consistently helpful and accessible over the years. It's important to us that you can easily reach someone when you have questions. Let us know if there's anything else we can do for you!"
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Toni

July 3, 2025

5  out of  5
rating by Toni
"Love this Company! Love working with Jessica Williams! She definitely knows her business. Above and Beyond!"
We responded:
"Thank you, Toni! I'm so happy to hear about your positive experience with Jessica Williams. She truly is dedicated to providing exceptional service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jay Cohen

June 29, 2025

5  out of  5
rating by Jay Cohen
"Great to work with. Excellent communication and follow-through. Easy to transition to this agent. Natalie provided all the necessary details and explained all the options clearly and concisely."
We responded:
"Thank you, Jay! I'm happy to hear that your transition to our office was smooth and that you appreciated the communication and follow-through. Natalie is indeed a valuable part of our team, and I'm glad she was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pattie Pratt

June 6, 2025

5  out of  5
rating by Pattie Pratt
"They have always been so good to us! They’re willing to help us lower our payments without reducing our coverage. Jessica was such a pleasure to work with! Took the time to go over options! They’ve all, always been great to work with!"
We responded:
"Thank you, Pattie! I'm happy to hear that our team, especially Jessica, has been helpful in finding ways to lower your payments while maintaining your coverage. We're committed to providing great service and are always here to assist you. Let us know if there's anything else we can do for you!"
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patti moro

June 4, 2025

5  out of  5
rating by patti moro
"Jessica was very helpful. We have been with State Farm for many years. They are so easy to work with."
We responded:
"Thank you, Patti! I'm happy to hear that Jessica was able to assist you effectively. It's wonderful to know you've had a positive experience with us over the years. We’re here to make things easy for you!"
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Karen Natzel

May 29, 2025

5  out of  5
rating by Karen Natzel
"The rating is wholly due to the genuine, warm, and excellent customer service of Erica Strickland."
We responded:
"Thank you, Karen, for your wonderful feedback! I'm delighted to hear that Erica's genuine and warm customer service made such a positive impression. We truly appreciate having her as part of our team. If you have any questions or need further assistance, please feel free to reach out."
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Troy Myers

May 27, 2025

5  out of  5
rating by Troy Myers
"Jessica Williams was awesome to work with. Great recommendations and amazing explanations of products and their policies."
We responded:
"Thank you, Troy, for sharing your experience! I'm glad to hear that Jessica provided great recommendations and clear explanations of our products and policies. We're grateful to have her on our team. If you have any more questions or need assistance in the future, feel free to reach out!"
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Lisa Belfiore

May 24, 2025

5  out of  5
rating by Lisa Belfiore
"Erica was wonderful. Very helpful and friendly. Incredibly knowledgeable and went the extra mile to make sure all of my insurance needs were met. I highly recommend her!"
We responded:
"Thank you, Lisa, for sharing your experience! I'm glad to hear that Erica was able to assist you so effectively. Her dedication to going the extra mile and ensuring your insurance needs were met is truly appreciated. If you have any more questions or need further assistance, please feel free to reach out."
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Cynthia “lachas53 RLM” LaChester

May 22, 2025

5  out of  5
rating by Cynthia “lachas53 RLM” LaChester
"It's great working with Erica"
We responded:
"Thank you, Cynthia, for sharing your positive experience with Erica! We're happy to know that working with her has been great for you. If you need any assistance or have questions in the future, feel free to reach out to our office."
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Shane Elrod

May 18, 2025

5  out of  5
rating by Shane Elrod
"Erica Strickland was very helpful with getting my new Harley insured. She worked with me to discuss different kinds of coverage for my other vehicles to save me money. She recommended changing my Corvette that I don’t drive to comprehensive (instead of full coverage). I was going to have to pay an additional $124 on my total bill to insure my Harley but now with the changes she made, my total bill is only going to be $16 more! Woo hoo! Thanks Erica. She was very friendly and she made for an overall excellent customer experience."
We responded:
"Thank you, Shane, for sharing your experience! I'm glad Erica was able to assist you with insuring you and finding ways to save on your policies. It's wonderful to know that her recommendations made such a positive impact on your total bill. We appreciate your kind words about her friendly service. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Brandi Morgan (JENNIFER MATZKE)

Brandi Morgan (JENNIFER MATZKE)

May 17, 2025

5  out of  5
rating by Brandi Morgan (JENNIFER MATZKE)
"Jessica is amazing! Incredibly helpful and kind and so knowledgeable!! Working with Jessica was like talking to a friend and I saved money!!! Thank you so much!!"
We responded:
"Thank you, Brandi, for sharing your experience! I'm so glad to hear that Jessica was able to assist you with such kindness and expertise. It's wonderful to know you felt like you were talking to a friend and even saved money in the process. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Elizabeth Klysiak

May 15, 2025

5  out of  5
rating by Elizabeth Klysiak
"I have such a positive experience with this office, and Erica has been such a warm, caring, kind and fun person to work with directly regarding my policy, as well as any questions I may have about additional policies. I always look forward to talking with her!"
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to hear that Erica has been a warm and caring presence for you. It's wonderful to know that you look forward to your interactions with her. If you have any more questions or need assistance with your policies, feel free to reach out to our office anytime."
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Timothy Eisch

May 13, 2025

5  out of  5
rating by Timothy Eisch
"Jessica Williams has been the most helpful! I had to switch insurance from Jake Webster State Farm Insurance in Shawano, Wisconsin to tualatin, Oregon. I got my info switched the same day and saved money! Me and my aunt Cheryl are so grateful"
We responded:
"Thank you, Timothy, for sharing your experience! I'm happy to hear that Jessica was able to assist you with the transition and help you save money. It's wonderful to know that both you and your aunt Cheryl are satisfied with the service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Gus

May 9, 2025

5  out of  5
rating by Gus
"Spoke at length with Erica Strickland and was rewarded with a great conversation and a really good quote! I appreciated her fantastic customer service on the phone, I’m rooting for her continued success."
We responded:
"Thank you, Gus, for sharing your experience! I'm glad to hear that Erica provided you with excellent customer service and a great quote. Your support and encouragement mean a lot to us. If you have any more questions or need assistance in the future, feel free to reach out."
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Donald Schmidt

May 6, 2025

5  out of  5
rating by Donald Schmidt
"Great service Fair prices"
We responded:
"Thank you, Donald, for your feedback! I'm glad you're happy with the service and pricing. If you have any questions or need assistance in the future, feel free to reach out."
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Luther Jameson

May 1, 2025

5  out of  5
rating by Luther Jameson
"Jessica Williams was awesome! She was informative and easy to talk to."
We responded:
"Thank you, Luther, for sharing your experience! I'm happy to hear that Jessica was informative and easy to talk to. We're grateful to have her as part of our team!"
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ashleigh hysell

April 30, 2025

5  out of  5
rating by ashleigh hysell
"Highly recommend working with Jessica! She was so speedy and helped us get a great quote"
We responded:
"Thank you, Ashleigh! I'm happy to hear that Jessica was able to assist you quickly and provide a great quote. We appreciate your recommendation and look forward to helping you with any future insurance needs!"
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April VanNatta

April 17, 2025

5  out of  5
rating by April VanNatta
"Jessica was wonderful to work with. She made sure that my family was covered with everything we may need, at a reasonable rate."
We responded:
"Thank you, April, for sharing your experience! I'm happy to hear that Jessica was able to assist you and your family with the coverage you needed at a reasonable rate. We appreciate your feedback!"
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Bryan Baldwin

April 16, 2025

5  out of  5
rating by Bryan Baldwin
"I have worked with Hannah, Natalie and Gunnar, himself. This entire staff is amazing to work with and will meet your needs, every time! When my apartment flooded, Gunnar showed up at my door with a check in hand to get us out of the place and set up while repairs happened. It's cliche but like a good neighbor, State Farm (specifically Gunnar and his team) is there!"
We responded:
"Thank you, Bryan, for sharing your experience! I'm glad to hear that Hannah, Natalie, and the rest of our team could assist you during such a challenging time. It's wonderful to know that our efforts made a difference for you. If you ever need anything else, please feel free to reach out. We're here to help!"
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Neha Ghosh

April 2, 2025

5  out of  5
rating by Neha Ghosh
"I loved working with Jessica. She looked for ways to help me lower my monthly payment without me asking for it. She was professional. And she wasn't pushy about trying to sell me other insurance policies."
We responded:
"Thank you, Neha, for sharing your experience! I'm happy to hear that Jessica was able to assist you in lowering your monthly payment while maintaining a professional approach. It's great to know she provided the service without any pressure. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Gloria Kreher

March 31, 2025

5  out of  5
rating by Gloria Kreher
"Erica was professional with a lovely personality"
We responded:
"Thank you, Gloria, for sharing your experience! I'm happy to hear that Erica's professionalism and delightful personality made a positive impact. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Robin Loxley

March 28, 2025

5  out of  5
rating by Robin Loxley
"Cannot recommend these people and agency more highly . Professional,empathetic and knowledgeable. In a time when insurance companies are Less than forthcoming and definitely leaving customers feeling abandoned .Gunnar and his people have gone above and beyond in the settlement of my claim ."
We responded:
"Thank you, Robin, for your wonderful feedback! I'm happy to know that you found our team professional, empathetic, and knowledgeable. It's our priority to go above and beyond for our customers, especially during challenging times. If you ever need further assistance or have questions, please feel free to reach out."
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Katja Anger

March 21, 2025

5  out of  5
rating by Katja Anger
"Really grateful to Jessica for taking me through all our insurance coverages and taking the time to explain everything in detail! We feel in great hands, thank you!"
We responded:
"Thank you, Katja, for sharing your experience! I'm happy to hear that Jessica was able to guide you through your insurance coverages and provide detailed explanations. We appreciate your trust in us and are here for any future questions or needs you may have."